Bringing Expertise and Dedication to Your HR & Recruitment Needs

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The Challenge

Australia’s disability and aged care sectors face a persistent workforce shortage, exacerbated by

Increasing demand for NDIS and Home Care Package services
Shortfall of qualified and experienced care workers
High turnover of local staff and difficulty attracting regional talent
Complex visa and compliance requirements for overseas hiring

The client needed a sustainable, long-term staffing solution that could ensure continuity of care, meet compliance standards, and support their growth into regional areas.

The SkillsNest Solution

SkillsNest partnered with the provider to deliver a turnkey overseas recruitment and immigration solution, fully aligned with NDIS standards and Aged Care Quality Framework.

Phase 1

Workforce Planning & Role Scoping

Conducted gap analysis and demand forecasting across 14 care facilities
Developed ideal candidate profiles for roles including Support Workers, Assistant Nurses, and Personal Care Assistants
Identified preferred source countries based on language, cultural fit, and certification alignment (Philippines, India, Nepal)

Phase 2

Global Sourcing & Shortlisting

Launched targeted overseas campaigns across healthcare networks, training institutions, and SkillsNest talent databases
Screened over 1,200 candidates; shortlisted based on experience, English proficiency, and alignment with Australian care values
Pre-interview training on Australian care standards, person-centred care, and cultural awareness

Phase 3

Immigration & Compliance

Managed employer-sponsored visa applications under the Subclass 482 and DAMA streams
Ensured compliance with Fair Work, AHPRA (for nurses), and NDIS Worker Screening
Delivered orientation support: housing, local registration, induction into client’s care framework

Phase 4

Ongoing Support & Retention

Post-placement check-ins and mentoring program
Upskilling support through Cert III/IV Aged Care and Disability qualifications (if not already held)
Cultural integration workshops and community support

Results & Impact

Metric

Overseas Staff Placed

Time to Deploy

Retention Rate (12 months)

Client Satisfaction

Result

35 candidates (Support Workers, PCAs, ENs)

Average 10–14 weeks

93%

“Exceeded expectations” – Operations Director

Key Takeaways

Strategic overseas hiring can solve chronic workforce shortages in critical care sectors
End-to-end service (sourcing to settlement) ensures quality, retention, and compliance
Cultural preparation is as important as technical qualification in aged and disability care

Our Happy Client Say About Us

Rated 5 out of 5

4.8 / 5 rating

“SkillsNest didn’t just recruit—they delivered a full-circle solution. Their understanding of our compliance needs and cultural values meant every staff member they placed hit the ground running. We finally have stability in our regional teams.”

Disability and Aged Care Provider

— People & Culture Manager